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What types of payments
do you accept?
Amex/Visa/MasterCard/Discover/cash/check/money
order
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When should I reserve
the items I am interested in?
According to industry
standards, our prices are very
low for such a quality product.
We deal in volume and are able
to offer exceptional prices. However,
we tend to book up quickly on popular
colors and weekends. To secure
your desired color - reserve as
soon as possible. You can call
or email us to check availability
prior to booking. Early Bird discounts
apply to orders reserved 9 months
or more prior to event date.
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Can I add more items
closer to the date?
Yes we can handle most
last minute additions. All items
are subject to availability. The
sooner you make the additions,
the greater possibility your color
scheme is still available. We can
also create more custom items if
we have completely booked up - surcharge
will apply. Initial orders within
one month are not charged 25% mark
up - subject to availability.
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What material are the
chair covers made of?
Our standard covers are
made of polyester. This is the
normal material used for chair
covers as polyester is known as
a durable material prone to resist
wrinkles. We also carry satin,
taffeta, velvet, crushed velvet,
damask, organza, lace, chiffon,
leather, embroidered organza, and
dupioni silk.
For
fabric samples of all materials
- please request a swatch on our REQUEST
A QUOTE PAGE. For more details
on ordering swatch, please go to ORDERING
SWATCHES page.
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Do I need to
order the peg votive with the candelabras?
No -
you can use taper candles in our
candelabras. You can also provide
your own peg votives. We provide
the rentals of the peg votive
as a service to reduce expenses
and fire permits/requirements associated
with the elegant candelabras -
just pop in tea lights and they're
ready to go. Many facilities do
not allow the open flame of a taper
candle.
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What is the difference
between the overlays and tablecloth
sizes?
Some
people call overlays the linen
that lies on top of the tablecloth
- others call that linen a tablecloth
on top of a tablecloth. We will
call them all tablecloths/overlays
and let you use them and refer
to them as you desire. We have
many different materials and sizes.
See the TABLECLOTHS/OVERLAYS page
for more information. If you want
the layered look, you would use
larger linen on the bottom and
a smaller one on top. They also
create interesting looks and clean
lines on square tables. Use a combination
of sizes to create a great layered
look.
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Is there an incentive
for referrals?
YES - we receive most
of our business as referrals from
happy customers that used us for
their events and/or weddings. Our
business has grown tremendously
due to the referrals from satisfied
customers. Due to our tremendous
growth, we have been able to lower
our prices throughout the years
as we are committed to offering
elegant decor at reasonable prices.
If you refer a client and that
client books with us - you will
receive a 5% referral check after
the referred client's event. Make
sure the client references your
name and referral program at the
time of booking to qualify. This
offer does not apply to services
or industry professional set up
accounts - inquire for our professional
incentive program. (5% of subtotal
of client's initial rental order-
one referral incentive per order).
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How easy is it to set
up?
Incredibly easy. The covers
easily slip over the chairs and
the accessory is applied on top.
For further ways to tie items,
visit our EASY
SET UP page.
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Do I have to wash the
chair covers?
Absolutely not. All of
our chaircovers are washed
and processed after each rental.
You pick them up clean and on hangers
or shipped clean and folded. You
do not need to wash them after
use. Simply put the covers, accessories
and hangers in the bags or boxes
for return. Any wet items should
be aired out. Our success and low
prices are based on the volume
of business we do - as a result
of our good service and many referrals.
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How are the chair covers
packaged when I get them?
If you are having them
delivered or picking them up, they
will be on hangers, pre-counted
and ready to go. We will ask that
you or your designated party sign
for them at pick-up. If they are
mailed to you, the covers will
be folded and shipped in boxes.
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Do you have chairs to
fit the covers?
We have 17 different covers
that fit practically any chair - including
those with arms. Most rental companies
carry cafe or folding chairs. We
offer Chiavari chairs with a variety
pad covers and ties. Many ceremony
locations carry folding chairs. We also carry childrens chairs $3 and the chaircovers to fit the
little chairs – see chaircover page. These little chairs can be shipped
nationwide.
We can refer you to local rental
companies for chairs and other
rental items needed - just ask.
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Do you remove the covers?
You can hire us locally
to come out after the event and
remove the covers and return them
to our facility. The fee is $250-per
location and is subject to availability.
Many clients save money by removing
the items and putting them in our
laundry bags and returning the
next day. Another option is next
day pick up or round trip shipping.
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What if my event is
on a Sunday?
If your event is on a
Sunday, we will make an appointment
for you on Monday and open the
shop so you can return the items
on Monday. If we have shipped you
items,most rentals are shipped back on Monday
– or according to your contract.
You can
also order end of event pick up
or next day pick up.
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Do you require a security
or cash deposit?
No. We understand that
all of your cash may be needed
and cannot be tied up in security
deposits. We only require a completed
contract and a credit card on file
to verify and secure the return
of the items.
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My guest count keeps
changing. How many covers should
I reserve now?
This is one of most common
questions associated with an event.
While we can't be sure how many
people will actually attend until
the day of the event. This presents
problems with the cake, the party
favors, tables, catering, linens,
chair covers, beverages, flowers,
etc. It is the very frustrating
part of the planning process. We
do what we can to accommodate you.
Please order the minimum you think
you will need. You can always add
up to 1 month prior without penalty
(only 25% mark up within one month). Sorry, we do not allow
deductions as our prices are very
low and we sell out every weekend.
If we allowed deductions, this
would cause our prices to inflate
- luckily the prices are very low
so paying for a few extra isn't
as painful as some companies that
charge double -even triple our
prices.
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Do I have to put them
back on the hangers?
No simply pack the chair
covers, accessories and hangers
in the bags that are provided.
50 covers or sashes should fit
in one bag. As a courtesy, we will
go through the bags to make sure
nothing extra was stuffed in the
bags at return.
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I am an industry professional.
Do you offer any discounts for
my clients?
We work
with many industry professionals
to offer quality products to their
clients at exclusive and reasonable
prices. Please complete information
on the Industry professionals section
of the REQUEST
A QUOTE page and a
manager will contact you.
Event Pro Link
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How can I save money
on my chair covers?
We understand that you
have a budget to work within. Our
company is built on the desire
to provide elegant decor at reasonable
prices. We have products and services
to fit all budgets. We offer complete
product, delivery, set-up, removal
and return. However, to save you
money, you can pick and choose
what services you would like to
do yourselves to stay within your
budget. Some clients elect to pick
them up and return them and just
hire us to set-up. Other clients
elect to pick-up, set-up and return
themselves creating the greatest
savings available. We have had
clients that just hire us to deliver,
or just to remove and return the
items. We can send you various
quotes to see what option accommodates
you best.
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What if I or my guests
spill foods, drinks or something
on the linens?
First and foremost, we
expect reasonable wear-and-tear
on our product. We have been in
the industry for a long time and
have the experience to remove most
food and beverage products. Be
sure to air out any linen that
is wet before packing. We offer
a damage waiver that covers the
most common damages to linens.
